We urge you to carefully review these terms and conditions as they outline essential details concerning the delivery of services by Authentic Appliance Repairs Ltd. For any inquiries or if you need an enlarged font version, please feel free to contact us directly.
Authentic Appliance Repairs Ltd specializes in providing appliance repair and installation services tailored to customer requests and mutually agreed-upon terms.
Customers are required to schedule repair or installation appointments with Authentic Appliance Repairs Ltd in advance. While we make every effort to accommodate preferred timeframes, immediate availability cannot be guaranteed. Service charges will be communicated prior to the service, and any additional costs arising from unforeseen circumstances will be discussed in advance.
Payment for services rendered by Authentic Appliance Repairs Ltd is due upon job completion or as mutually agreed in advance. We accept various payment methods, including cash, credit cards, and electronic transfers.
Authentic Appliance Repairs Ltd provides a 30-day warranty on repairs and installations for the same reported fault. If the identical issue recurs within 90 days, we commit to re-performing the repair at no charge, excluding cases of wilful damage, improper appliance use, tampering, or faults related to other connected appliances.
Authentic Appliance Repairs Ltd uses authentic, high-quality parts from our genuine suppliers for repairs and installations. Any specific requests should be communicated in advance. We disclaim responsibility for parts provided by customers; if they fail or are incorrect, a callout fee will apply.
Customers of Authentic Appliance Repairs Ltd must provide at least 24 hours’ notice for appointment cancellations or rescheduling to avoid a cancellation fee.
While Authentic Appliance Repairs Ltd takes utmost care to ensure the safety and proper functioning of repaired or installed appliances, we hold no liability for damages or injuries resulting from their use.
Customers engaging with Authentic Appliance Repairs Ltd are expected to grant access to the appliance in need of repair or installation and communicate any pertinent information or concerns to our technicians.
Authentic Appliance Repairs Ltd respects the privacy of its customers and commits not to disclose any personal information shared during the provision of our services.
We value feedback from our customers and encourage them to reach out with concerns or complaints regarding our services. Authentic Appliance Repairs Ltd pledges to address any issues promptly and satisfactorily.
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms and conditions will be exclusively subject to the jurisdiction of the courts of England and Wales.
